SINGAPORE: In an updated Facebook post on 10th October at 3:56 PM, SMRT confirmed that the train fault on the East-West Line (EWL), which occurred at noon on the same day, was caused by a train-borne electrical fault.
SMRT clarified that this fault is distinct from the earlier incident on 25th September, which involved an axle box.
They also reported that the faulty train has since been recovered to the depot.
Acknowledging that some commuters experienced a tilt while aboard the stalled train, SMRT explained that this was due to the slope of the track at the curvature near Tiong Bahru station.
They reassured commuters that the tilt is normal and that the train remained stable.
The disruption occurred around 12.30PM, SMRT a first-generation westbound Kawasaki Heavy Industries (KHI) train stalled near Tiong Bahru station due to the fault.
“All commuters were safely disembarked at Outram Park station,” said SMRT, who also expressed apologies for the inconvenience caused.
During the disruption, SMRT advised commuters to expect an additional 25 minutes of travel time between Outram Park and Queenstown MRT stations towards Joo Koon.
They also announced the availability of free regular bus services and assured passengers that station staff were on hand to assist.
By 1:22 PM, SMRT said train services from Queenstown station to Bugis had resumed.
Earlier, some commuters who were on the train during the disruption observed that it was tilted.
Many took to social media to express their frustration over the EWL latest disruption.
Some reported being stuck on the train between Tiong Bahru and Redhill stations for nearly half an hour, while another claimed to have been trapped for approximately 45 minutes.
This train fault came just 10 days after the resolution of the major six-day EWL disruption on 1st October.
The post SMRT: Train-borne electrical fault behind 10 Oct EWL disruption appeared first on The Online Citizen.
