SHISEIDO has officially reopened its ION Orchard boutique, introducing a reimagined retail concept that elevates the beauty shopping experience through thoughtful design, Japanese craftsmanship, and immersive technology. Located in one of Singapore’s premier luxury malls, the new space invites guests to embark on a personalised journey inspired by omotenashi, the brand’s signature spirit of wholehearted hospitality.

A Modern Sanctuary Infused With Japanese Heritage
From the moment visitors enter, they are greeted by a beautifully crafted environment that blends SHISEIDO’s rich Japanese heritage with contemporary luxury. The first visual highlight is the Digital Camellia Mark, a modern interpretation of the brand’s iconic flower symbolising beauty and elegance. This illuminated emblem sets the tone for the boutique’s streamlined layout, guiding guests through a sensory-rich space designed for effortless discovery.
Artful Design Inspired by Japanese Craftsmanship




The boutique showcases a harmonious interplay of textures, light, and colours rooted in traditional Japanese aesthetics. Warm wood accents, textured white surfaces, and refined gold details create a tactile and inviting atmosphere. The centrepiece, a ceiling inspired by the Wagasa umbrella reimagined as a Camellia, anchors the space with warmth and visual allure.
Touches of signature SHISEIDO red highlight the brand’s vibrant spirit, while the overall design encourages a shared, intimate experience between guests and their Personal Beauty Partners.
Personalised Beauty, Elevated Through Science and Ritual


Guided by the Japanese concept of BI-DO, or The Way of Beauty, SHISEIDO’s new retail experience celebrates intentionality and precision in every interaction, much like a serene tea ceremony.
Guests can enjoy:
- Private consultation spaces for tailored skincare guidance
- Curated displays featuring icons such as ULTIMUNE Power Infusing Serum, EUDERMINE Activating Essence, and the VITAL PERFECTION range
- Advanced skin analysis via the AI-powered Skin Visualiser, which captures detailed facial images without makeup removal or physical contact
- A selection of soothing facial, hand, and eye treatments, each inspired by Japanese beauty rituals and designed to restore balance, radiance, and well-being
Signature treatments incorporate SHISEIDO’s most celebrated innovations, including FUTURE SOLUTION LX Total Regenerating Cream and the brand’s award-winning serums.
New Uniforms Reflect SHISEIDO’s Modern Elegance


Completing the refreshed experience, Personal Beauty Partners now don redesigned uniforms by acclaimed Japanese designer Kiichiro Asakawa, founder of fashion label stein. Drawing from the concepts of:
- Kasane (layering) – reflected in graceful, layered silhouettes
- Ma (space) – creating an aura of calm presence
Each ensemble is accented with a Camellia flower brooch, symbolizing the partner’s role as a graceful host within this refined beauty sanctuary.
Now Open at ION Orchard
The revamped SHISEIDO ION Orchard retail concept store is now open to the public at:
- B2-51, ION Orchard, Singapore 238801
- 10:00 AM – 10:00 PM daily




